Q: Who is
Pacific Telco?
Pacific Telco is a Voice-Over IP service
provider for small and mid-size businesses nationwide.
Pacific Telco helps business owners maximize their technology
investment and minimize technology hassles keeping their
telephony environment reliable, cost effective and flexible.
Q: How does Pacific Telco work?
Pacific Telco leverages your existing broadband
connection by transmitting voice packets over the internet.
Voice packets are digital, rather than traditional analogue
phone lines, which reduce static and provide high quality
calling.
Q: Is there an Pacific Telco location near
me?
Pacific Telco is headquartered in downtown
Santa Barbara. If there is not presently a Pacific Telco office in your
city or town, please check back soon as we
are opening new offices this year.
Q: Do you sell hardware and software?
Pacific Telco provides IP phones from Polycom,
Cisco, and Linksys. We sell phone/fax adapters from
Linksys. Pacific Telco also provides a unique router by Edgewater
Networks which provides all the traditional functionality of a
standard router, but with specific enhancements for VoIP such as
bandwidth throttling and QOS.
For our customers who can't afford 5 seconds of downtime,
Pacific Telco
also offers a router clustering device from Fat Pipe
Technologies which manages multiple internet feeds and keeps
both your internet and phones up and running when your high
speed internet provider goes down.
Q: What computing platforms do you
support?
Our user portals work with any platform
that can get online. However, some of our specialty
products, such as the web user console, requires the Windows
Operating System.
We have been asked if a virus could
affect your phones, since they run off the internet. Even
if your network crashes, as long as your modem is up and
running, VoIP works just fine. The only time a virus could
affect your phone call is when using one of our soft phones,
which is software running on your computer that allows you to
make calls without physically having a phone.
Q: Do you support the Mac platform?
Yes. You can manage your phone
system from your Mac and of course, retrieve voicemail from your
email if you prefer.
Q: How much can I expect to pay for your services?
So far, it's been safe to say that you
can look at your current phone bill and take 40% off.
Whether you've got three phones or 300, I can safely say we'll
come close to cutting your bill in half.
Q: Do you provide programming services?
Our platform is unique in that it is
html based, so you can customize it as much as you like.
Of course, Pacific Telco is always there to lend a hand. We're
happy to build out your calling plan/phone system to spec.
Q: What is your definition of small/mid-size business? Is my
business too small? Is my business too large?
Pacific Telco focuses all businesses.
Those who see the most savings are large business that spend
thousands on pbx boxes and have multiple locations. These
scenarios are ideal for VoIP.
Our smaller clients have found ways to leverage our technology
in new and exciting ways that have always been cost prohibitive
with traditional phone systems. Fear not, big or small
your going to save buckets of cash and bring your company to a
whole new level in the blink of an eye. |
